All licenses are sold as downloads.
Using Connect SEND, customers can deliver files to any service provider without the normal email and telephone support required to ensure settings and delivery credentials are correct. Everything is pre-configured for customers to upload files automatically by dragging and dropping their files onto a branded Connector sitting on customers’ Windows or Mac desktops. Connect SEND securely and automatically delivers PDFs, images, native layout files or any other file type by FTP/sFTP, HTTP, Email, or directly into an Enfocus Switch automated workflow. Electronic job tickets can be defined so that relevant customer and job information is delivered along with the files.
What are the benefits of Connect SEND?
1. Connect with customers to provide easy and seamless file delivery
Competition is fiercer than ever and you want to make the difference for your customers and win repeat business. Using Connect SEND, your customers can deliver files without emailing and phoning your staff about settings and delivery credentials. Everything is pre-configured for customers to upload files automatically by dragging and dropping their files onto your branded Connector sitting on your customers’ Windows or Mac desktops.
Connect SEND securely and automatically delivers any electronic file by FTP/sFTP, HTTP, Email, or directly into an Enfocus Switch automated workflow to quickly and easily sort, manage and process files to achieve end-to-end automation.
2. Collect Important Job and Customer Information When Files Are Submitted
Connect SEND provides custom job tickets that are delivered along with the files describing who they are, what they are sending, or when a job is due. Job tickets are completely customizable and can request as much or as little information as you need. Connect SEND makes sure you can handle your customers’ jobs without the normal endless back and forth trying to determine which job goes to which customer and what exactly is it that they have ordered.
3. Treat Everyone the Same or Customize the Experience For Your More Valued Customers
You can create a single Connector for all your customers that they can download from your website or create custom Connectors for valued customers. This allows you to customize the job tickets and delivery point for your important customers who you want to manage differently. Connectors created by Connect SEND do not require an installation or administrator privileges to use.
4. Keep Your Customers Up to Date
Need to change your delivery point or update your job ticket information? Connect SEND provides an automatic updating mechanism, enabling you to update remote Connectors with any new settings. The process is hassle-free for you and your customer. Just publish the changes and the next time your customer sends a file, their Connector will automatically pick-up the new settings for future use.